Create a Infosys Equinox Account

Email Invite

• During the on-boarding process, you will receive an email invite from Infosys Equinox to create your Infosys Equinox Commerce Account.
  • If you do not find the email in your email inbox, check your SPAM folder.
• Click the Activate button in the email to begin the registration and activation process.
  

Register to Activate Your Account

• Complete the required User Registration form fields:
  • First Name
  • Last Name
  • Create Password
    • Must contain at least 8 characters
    • Must include 1 number, 1 uppercase letter, 1 lowercase letter, and 1 special character (only: @ $ ! % * ? and & are allowed)
    • Expires after 90 days
  • Confirm Password
• Click the Register button when done to create your Infosys Equinox Commerce account.
  

Confirmation

• You will be directed to a Confirmation screen upon successful registration.
  

Login to Your Business with Your Infosys Equinox Account

Navigate to the Infosys Equinox Login Screen

• Click the Return to Sign In link on the registration confirmation screen to be navigated to the Infosys Equinox login screen.
  

Login to Infosys Equinox

• Enter your email address and newly created password on the Sign In screen.
  
• Click the Sign in button
• If multi-factor authentication (MFA) has been enabled, you will be prompted for a for a one-time password (OTP) Verification code after sign in.
  
  Note:
• If you do not find the email in your inbox, check your SPAM folder.
• If you do not find the email in your inbox or SPAM folder, click the Resend Code? link on the login screen (see above).
• Check your registered email’s inbox for an email with the random and unique OTP verification code from Infosys Equinox.
  

• Enter the Verification Code from the email on the Sign In screen.
  
• Click the Sign In button.
• You will be directed to the Business Overview page for your Business. In this example, we are seeing the Business landing page for the SFO Business.