This page provides Business administrators a user guide for the Subscription microservice for the Infosys Equinox Commerce platform.

Getting Started


Accessing the Subscription Console

The Subscription microservice allows users to subscribe to products that are purchased frequently or at regular intervals of time. It provides a Subscription admin to view, search, and cancel the subscription requests. 

For a detailed overview of the Subscription microservice, see the Subscription Microservice Overview.

Service Glossary

  • Business – the parent of a store or set of stores. The basic use of a business is to manage common sets of users, catalogs, and other services for the stores associated with the business.
  • Business Admin – a role that manages business settings, creates and manages stores, and enables microservice(s) for a business.
  • Customer– a business consumer or buyer on the Business’ B2B storefront.
  • Product – a good, service, or idea that has a combination of tangible and intangible attributes and can have multiple variants which are referred to as stock keeping units (SKUs). In Infosys Equinox Commerce, the consumer/buyer evaluates a product (for example, a men’s dress shoe available in black and brown and in sizes from 10 to 15), but actually purchases a SKU associated with the product (for example, a black colored version of the dress shoe in size 12) rather than the product itself.
  • Stock Keeping Unit (SKU) – a particular variant of a product which is available for purchase by a consumer/buyer.
  • Store – represents a specific physical location or online store of a business.
  • Storefront – a consumer-facing website that presents products, content, and promotions across multiple channels such as desktop, tablet, and mobile.
  • Subscription – collects a recurring payment in exchange for recurring product deliveries or on-going service.
  • Subscription Admin –  manages subscription requests.

Accessing the Subscription Console

top | Viewing the Subscription Requests

To access the Subscription console,

  1. Log in to the Foundation server for your business (URL provided by Infosys Equinox).
  2. Click Subscription in the StoreOps page.

    The Subscription landing page appears:

Viewing the Subscription Requests

Accessing the Subscription Console | Configuring Search Parameter

In the Subscriptions homepage, you can view all the subscription requests:


  • Pagination option appears in all screens that contain the subscription request data.
  • To navigate to the next page, click Next.
  • By default, 10 subscription requests per screen will appear.

Configuring Search Parameters

Viewing the Subscription Requests | Canceling a Subscription Request

In the Subscriptions page, you can search the subscription request(s) based on Subscription ID, E-Mail, SKU ID, SKU Name, and/or Subscription request date, modify the search fields in the header, and modify the appearance of the subscription request rows per screen.

Search for Subscription Requests

To search for subscription requests,

  1. Click the Subscription Id, E-Mail, SKU ID, or SKU Name drop-down list in the header to open an entry field to provide search criteria.
    Note: For displaying a predefined number of subscription requests per screen, see Selecting Predefined Rows.
  2. Enter the desired search criteria in the search field, and then click Go:

    The subscription request(s), which matches the search criteria appears:

Modify Searchable Fields

To modify the searchable fields,

  1. Click the vertical ellipse available at the beginning of the search field.
  2. Select or deselect the items to add or remove the searchable fields in the header:

    The selected searchable fields appear in the header:

Selecting Predefined Rows

By default, 10 subscription requests per screen will appear, but the number of subscription requests per screen can be modified as follows:

  1. Click the vertical ellipse available at the beginning of the search field.
  2. Select Row Select. The Row Select appears as part of the search criteria.
  3. Select 10 Rows, 25 Rows, or 50 Rows from the drop-down list.
  4. Click the Go button. The selected rows of subscription request appear in the screen.
    Note: To reset the search field in the header, click the Reset button.

Canceling a Subscription Request

Configuring Search Parameter | Revision History

In the Subscriptions page, you can cancel an active subscription request.

To cancel an active subscription request,

  1. Click the cancel icon against the desired subscription request.
  2. Click Confirm in the Subscription cancel modal:

    The subscription request is canceled and status of the subscription request is changed to CANCELED:
Canceling a Subscription Request | top

Revision History
2022-04-10 | JP – Fixed link and http issues.
2020-12-30 | HM- updated for 8.11.0
2020-03-28 | AM- Minor copyedit.
2019-08-22  | AM – Content uploaded.