03 February 2020 (8.6.0)

Release Changes for Storefront Orchestration Service

• Added support to track the status of an item, which is yet to be delivered to a customer. [SECOM-44705]
• Added support for a CSR to create backdated orders on behalf of a customer. [SECOM-44829]
• Added support to send an email notification to a customer upon receiving appeasements. [SECOM-44689]
• Added support to choose required payment methods to pay for an order, such as Card, Store Credits, and/or Reward Points. [SECOM-44629]

Release Changes for Skava Commerce Microservices

Authorization Service

• The existing role ROLE_CSR_ADMIN has been enhanced with the additional privilege.
• A new role ROLE_CSR_ASSOCIATE has been added with relevant privileges that are a subset of the role ROLE_CSR_ADMIN.

Address Service

• Ability to view the list of address suggestions. [SECOM-45386]
• Support for predefined data has been provided to integrate the third-party plugins. [SECOM-45387]

Cart and Checkout Service

• The following changes have been implemented as part of this ticket [SECOM-44707]:
  • Ability to create a cart for a customer by an admin or CSR.
  • Ability to view a customer’s cart by an admin or CSR.
• Ability to view and manage the variable charges involved in the calculation for the returned order or order item by a CSR Admin. [SECOM-44699]
• Ability to add and manage custom charges when CSR Admin returns the order items. [SECOM-4506]

Customers Service

• Ability to create a new set of users who want to sign up to receive newsletters, marketing campaigns, and/or subscriptions. [SECOM-45388]
• Ability to add notes to a customer to track all the actions that are taken or requested by a customer. [SECOM-44690]

Merchandising Service

• Ability to define a product group. [SECOM-45682]
• Ability to create more than a milestone for a product group. [SECOM-45683]
• Ability to group the products and assign a template to the product group milestone. [SECOM-45684]
• Ability to define a search term. [SECOM-45677]
• Ability to create more than a milestone for a search term. [SECOM-45678]
• Ability to override the search results for a search term and assign a template within a milestone. [SECOM-45679]
• Ability to preview the search template in the search results preview section. [SECOM-45681]
• Ability to redirect the user to a specific URL for a search term within a milestone. [SECOM-45680]

Notification Service

• Ability to send a notification email to a customer upon receiving appeasements. [SECOM-44567]
• The following changes have been implemented as part of this ticket [SECOM-44702]:
  • When a return, replacement, or exchange is initiated, an email is triggered to the customer.
  • When a refund is initiated against return, replace, or exchange, an email with refund details is triggered to the customer.
  • When a correction is performed against a default order, the order confirmation email is triggered to the customer.

Order Service

• Ability to generate a shipping label when a product is returned in return and exchange flows. [SECOM-44706]
• Ability to receive notifications upon the initiation of return or refund of the order and the confirmation of exchange or replacement of the order. [SECOM-44703]
• Order model has been updated to support the following functionalities [SECOM-44692]:
  • Ability to trace back to the parent order for which the return order has been triggered.
  • Ability to support different order types, such as default, return, replace, exchange and correction.
  • Ability to support the backdating of orders.
• The following changes have been implemented as part of this ticket [SECOM-44691]:
  • Ability to configure the supported order types such as default, return, replace, exchange, and correction for an order collection.
  • Ability to define an admin workflow for each order type based on the collection property.
  • Ability to manage warehouse addresses.
• Ability to configure the time period and the number of retry attempts in the Order processing flow. [SECOM-45384]

Payment Service

• Ability to choose any one of the payment methods to pay for an order, such as cards, store credits, or reward points. [SECOM-44630]
• Ability to view an order with “Pending” status after placing the order to indicate an issue with the customer’s payment method or if there is any background verification in progress. [SECOM-45385]

Shipping Service

• Support for predefined data has been provided to integrate the third-party plugins. [SECOM-45387]

Tax Service

• Support for predefined data has been provided to integrate the third-party plugins. [SECOM-45387]

Release Changes for Skava Commerce Admin Consoles

Customers (User) Admin Console

• Ability to add notes related to a customer to track all the actions that are taken or requested by a customer. [SECOM-44612]
• Allows a CSR Admin to provide appeasement to a customer in the form of Store Credits, Reward Points, etc. [SECOM-44606]
• Allows a CSR user to view Orders, Payments, Addresses, Loyalty, Subscriptions, Cart, Notes, and other details of customers. [SECOM-44602]

Foundation Admin Console

• Ability to land to the CSR landing page where a CSR can search for a customer or order. The CSR user will be taken to the respective details page based on the search results. [SECOM-42640]

Merchandising Admin Console

• Added Product Group and Search Override menu in the left navigation panel. [SECOM-45676]
• Ability to define a product group. [SECOM-45682]
• Ability to create more than a milestone for a product group. [SECOM-45683]
• Ability to group the products and assign a template to the product group milestone. [SECOM-45684]
• Ability to preview the PDP template in the Product Group preview section. [SECOM-45685]
• Ability to define a search term. [SECOM-45677]
• Ability to create more than a milestone for a search term. [SECOM-45678]
• Ability to override the search results for a search term and assign a template within a milestone. [SECOM-45679]
• Ability to preview the search template in the search results preview section. [SECOM-45681]
• Ability to redirect the user to a specific URL for a search term within a milestone. [SECOM-45680]

Order Admin Console

• Allows a CSR to replace or exchange items in the order with one or more items on behalf of a customer. [SECOM-44621]
• Ability to track the package of ordered items. [SECOM-44632]
• The following changes have been implemented as part of this ticket [SECOM-44631]:
  • Support for multiple payment options such as Store Credits and Loyalty Reward points have been provided.
  • Ability to view refund details for the returned order in the Payment tab.
  • Ability to view the payment details for the exchanged or replaced order in the Payment tab.
• A CSR user with necessary privileges can choose a refund or a charging method that is appropriate for the replacement or exchange initiated. [SECOM-44627]
• Ability to view and manage shipping addresses and shipping methods while replacing or exchanging the items in the order on behalf of a customer. [SECOM-44626]
• Allows a CSR to manage the variable charges involved while exchanging or replacing items. [SECOM-44625]
• Allows a CSR to view the order summary of the returned items on the checkout page. [SECOM-44616]
• The following changes have been implemented as part of this ticket [SECOM-44614]:
  • Allows a CSR to choose action against an order for both registered or guest user – Return, Replace, Exchange, Cancel, or Correction based on the status of the items ordered.
  • Ability to generate a shipping label when a product is returned in return and exchange flows.
• Ability to add a note related to an order describing actions taken on the specific order on behalf of a customer. [SECOM-44608]