Agentic Commerce Interface (ACI)

Deep dive to understand the agent-orchestrated architecture with which ACI (Agentic Commerce Interface) is built on.

Deep dive into ACI's specialist agents — Discovery, Order, Subscription, and Support — and the shopper-facing capabilities they power, from personalised discovery to post-purchase support.

Watch how a Supervisor agent orchestrates eight specialized AI agents to automate customer support workflows, from email intake and order lookup to response generation and reporting.

Step-by-step guidance for onboarding a new tenant, integrating with Shopify and Salesforce, and connecting Claude to ACI via MCP.

Quick-reference definitions for the key terms used across ACI — agents, tenants, scopes, and platform concepts.