Agentic Commerce Interface (ACI)

Deep dive into the Equinox Intelligent Platform architecture — from the agentic runtime and tools to AWS AI services and multi-tenant storage.

Deep dive into ACI's specialist agents — Discovery, Order, Subscription, and Support — and the shopper-facing capabilities they power, from personalised discovery to post-purchase support.

Watch how a Supervisor agent orchestrates eight specialized AI agents to automate customer support workflows, from email intake and order lookup to response generation and reporting.

Explore the Intelligence Commerce Suite (ICS) — a functional guide to its core capabilities and how they enable agentic, data-driven commerce.

Explore key terms and definitions used across the Intelligence Commerce Suite (ICS) platform.