This video walks through the invoice process and how invoices connect an order with its shipments and payments for B2B quote-based orders with no upfront payment. It covers automatic invoice generation when a shipment is created, multiple invoices across split shipments, the consolidated invoice view at the account level showing outstanding, paid and due amounts, payment by the buyer or by a CSR on their behalf, and due dates, overdue status and the grace period after which the account is restricted from placing new orders.

For step-by-step instructions, see the Admin User Guide – Invoice Management.