These videos cover the release highlights of 8.18:

• Ultra Admin – CSR Persona
• • CSR Admin Introduction and Business Models
  • CSR Admin Quick and Advanced Search
  • CSR Admin Accounts
  • CSR Admin Customers
  • CSR Admin Customers New Order
  • CSR Admin Order Details in Orders Tab
    • CSR Admin Ship an Order and Unable to Ship
    • CSR Admin Cancel an Order
    • CSR Admin Order Update
  • CSR Admin Extensions
  • CSR Admin Singular Subscription
  • CSR Admin Multiple Subscriptions
• Ultra Admin: Change Logs
• Enterprise Admin: Loyalty Enhancements
  • Loyalty Vouchers Forfeit and Reverse Redeem
  • Loyalty Multiarray Support
  • Loyalty Multiple Rewards & Reward Breakup
  • Loyalty Campaign
• Configuring Dynamic Reward Bank & Profile Properties
• Enterprise Admin: Search Enhancements
• BOGO Changes: Bundle GWP User Journey
• Apps
  • Stripe Payment App
  • Ship Engine App
    • Ship Engine Configuration
    • Ship Engine Shipping Rate Display
  • Avalara Tax
  • Avalara Address Validator App
• Ultra Storefront

For more information, refer to the following release notes: Infosys Equinox Commerce 8.18 Consolidated Release Notes Infosys Equinox Commerce 8.18 Apps Consolidated Release Notes Infosys Equinox Ultra Storefront Release Notes 8.18.8 Release Notes

Ultra Admin – CSR Persona

CSR Admin Introduction and Business Models

This video provides an Introduction about the CSR Admin and the Business Models.

• B2C:  Business-to-Customer
• B2B: Business-to-Business
• B2B2C: Business-to-Business-to-Customer

CSR Admin Quick and Advanced Search

This video demonstrates the search functionality in the CSR Admin. It describes how to manage:

• Quick Search
• Advanced Search
• Saved Search

CSR Admin Ship an Order and Unable to Ship

This video demonstrates how to:

• Ship an Order
• Unable to Ship

CSR Admin Cancel an Order

This video demonstrates how to cancel an order in the CSR Admin:

CSR Admin Order Update

This video demonstrates on configuring new fields in the order details page. It describes, how to:

• Edit an Order
• Return an Order
• Replace an Order
• Exchange an Order
• Order Correction

CSR Admin Extensions

This video shows how to customize the CSR Admins using the extensions:

CSR Admin Singular Subscription

This video shows singular or preference-based subscription:

CSR Admin Multiple Subscriptions

This video shows multiple subscriptions:

Configuring Dynamic Reward Bank & Profile Properties

In this video, we’ll guide you through configuring Dynamic Reward properties. You’ll see how a business admin can accumulate points, set up point thresholds, enable custom durations, and reward users based on subscription frequency.

BOGO Changes: Bundle GWF User Journey

This video shows the user journey on Ultra Strofront when purchasing a bundle with another bundle as a gift and a product with a collection as a gift:

Apps

Stripe Payment App

This video demonstrates:

• Stripe configuration
• Stripe Card Payment Cancellation
• Stripe Card Payment Transaction
• Stripe Amazon Pay
• Stripe Apple Pay

Ship Engine App

This section demonstrates the Ship Engine Configuration and Ship Engine Shipping Rate Display

Ship Engine Configuration

This video shows how create a variety of shipping options with different carriers:

Ship Engine Shipping Rate Display

This video shows how the shipping option is displayed along with the shipping rate:

Avalara Tax App

This video shows how Avalara captures tax transactions, provides tax exceptions, and calculates tax based on tax codes:

Avalara Address App

This video shows how Avalara Address validator helps the merchant of a business to validate the addresses provided in the store:

These videos cover the release highlights of 8.17.4:

• Promotion Enhancements
• Order Dashboard

These videos cover the release highlights of 8.17.2:

• Subscription Dashboard
• Lookup in Promotion Admin
• Payment Option
• Shipment Option
• Personalized Search Result Using AI
• Easing the Setup of the Products in the Catalog Admin Using AI

Multiple Subscriptions

This video covers the following topics:

• OrderType Filter
• Product Images – More/Less

App Marketplace Enhancements

This video covers the following topics:

• Avalara Tax App
• Validator Extensions for Pricing, Lists, and Loyalty

Subscription Enhancements

This video covers the following topics:

• Subscription Creation Without Order
• Subscription Frequency at Item Level
• Mark for One-Time Subscription

These videos cover changing image color using AI capabilities in Infosys Equinox:

Video on Other Core Features

The other features implemented in the releases 8.16.1 and 8.16.2:

These videos cover AI capabilities in Infosys Equinox:

• Product Description – Catalog Service

• Multi-locale Translation – Catalog Service

• Multi-locale Translation – Promotion Service

• Ratings & Reviews – Classification of Reviews

• Question-Answers (R&R) – Admin Panel

• Question-Answers (R&R) – Storefront

Video on Other Core Features

The other features implemented in the release 8.16.0: