Working with Subscriptions

The Subscription function allows customers to subscribe to products that are purchased frequently or at regular intervals of time.

An additional option to subscribe a product is available along with Buy now/One-time purchase in the storefront’s product detail page. The Subscribe option allows the consumer to repeatedly purchase the product as needed by them utilizing the price relaxation levied upon it.

The merchant can view, search, create, and cancel the subscription requests.

The All Subscription Groups page displays the list of subscription groups.

The related configurations (such as subscription frequency, order processing intervals, etc.) are configured in the Settings. Depending on the subscription frequency preferred by the customers, the orders are generated at pre-configured intervals and the product deliveries are fulfilled to the consumers with ease systematically.

Search for Subscription Group

You can search for subscription using the Search text box. For more information, refer to Working with Search.

Create a Subscription Group

You can create a subscription group in the All Subscription Groups page.

 Note: When the Subscription option is configured, the frequency details are to be provided for processing the subscription order.

To create a subscription group,

  1. Log in to the Simba Application with valid credentials provided to you.
  1. In the left navigation panel, click Settings under Subscription.The All Subscription Groups page is displayed.
  1. Click CREATE SUBSCRIPTION GROUP. The Create Subscription Group overlay is displayed.
  2. Enter the field details.

The following table provides the field description for creating a subscription group:

Field Description
Subscription Name Enter the name of the subscription.
Short Description Enter the description for the subscription.
Interval Type Select the interval type from the drop-down list. The possible interval types are Days, Weeks, Months, or Years.

Note: You can create subscription for more than one interval type.
Sample Dual Subscription:
Interval to Process Forth Coming Order Enter the interval or frequency to process the forth coming order based on the selected interval type.
Interval to Process First Order Enter the interval to process the first order.
Interval to Notify the User Enter the interval to notify the user.
Subscription Percentage Enter the percentage of subscription for the subscription group.

 

  1. Click CREATE. Note: To reset the fields, click CLEAR.

The subscription is created. AllSubscriptionGroupCreated_00_001

Add SKUs under a Subscription

After setting up the subscription group, you need to associate SKUs.

To add SKU to a subscription,

  1. Log in to the Simba Application with valid credentials provided to you.
  1. In the left navigation panel, click Settings under Subscription.
  2. In the All Subscriptions page, click on a Subscription.
  3. Click ADD SKU’s.

    The Select SKU overlay is displayed. AllSubscription_addskuoverlay_00_001
  1. Select the SKU to add.
  2. Click ADD SKU. The SKU is added.

Note: To delete a SKU, see Delete a SKU under a Subscription.

Edit a Subscription Group

You can edit a subscription using the Edit icon.

To edit a subscription group,

  1. Log in to the Simba Application with valid credentials provided to you.
  2. Below the left navigation panel, click Settings. The Settings page is displayed.
  3. In the left navigation panel, click Subscription.
  4. In the All Subscription Group page, click on a Subscription.
    The Subscription Information page is displayed.
  5. Click the Edit The Edit Subscription overlay is displayed.
  6. Edit the field details.
  7. Click SAVE.

Delete a SKU under a Subscription

You can delete a SKU under a subscription using the  Delete icon.

To delete a SKU under a subscription,

  1. Log in to the Simba Application with valid credentials provided to you.
  2. Below the left navigation panel, click Settings.
  3. In the left navigation panel, click Subscription.
  4. In the All Subscriptions page, click on a Subscription.
    The Subscription Information page is displayed.
  5. Click the Delete A Confirmation dialog box is displayed.
  6. Click DELETE. The SKU under the subscription is deleted.

Delete a Subscription Group

You can delete a subscription using the Delete icon. If you delete a subscription group, all the SKUs associated within the subscription group will also be deleted.

To delete a subscription group,

  1. Log in to the Simba Application with valid credentials provided to you.
  1. In the left navigation panel, click Settings under Subscription.
  1. Click the More Details icon against the Subscription Group you want to delete.
    The Subscription Information page is displayed.
  2. Click the Delete A Confirmation dialog box is displayed.
    Caution: The subscription on all related SKU’s will be deleted.
  1. Click DELETE. The subscription is deleted.

Subscription Requests

The products subscribed by the user various interval types are listed in the Subscription Requests page. The subscription admin can view, search, and cancel the subscription requests.

Search Subscription Requests

Enter the search criteria in the Search text box. The list of subscription requests matching the criteria are displayed.

View Subscription Requests

You can view the list of customer subscriptions in the Subscription Requests page.

Cancel a Subscription Request

You can cancel a particular subscription request that is no longer required.

To cancel a subscription,

  1. Log in to the Simba Application with valid credentials provided to you.
  1. Below the left navigation panel, click Settings.
  2. In the left navigation panel, click Subscription.
  3. In the All Subscriptions page, click CANCEL against the subscription you want to cancel.
    A Confirmation dialog box is displayed.
  1. Click PROCEED. The subscription is cancelled.

Revision History

Published Dt. Document Changes Drafted By Peer-Reviewed By Reviewed & Approved By
2021-04-26 Initial draft HM JP SS