This page provides business administrators with a user guide for the Notification microservice on the Infosys Equinox platform.

Overview – Getting Started

The Notification microservice, referred to as “Notification,” sends email and short message service (SMS) notifications, integrating events between Infosys Equinox microservices and third-party services. Notification can be used to create and manage specific actions for any events triggered in other microservices.

For a detailed overview of the Notification microservice, see the Notification Microservice Overview.

Accessing the Notifications Console

To access the Notification console,

1. Log in to the Foundation service for your business (URL provided by Infosys Equinox).
2. Click Notifications on the StoreOps page.
   
   The All Notifications page appears:
   

Notifications Page

Accessing the Notifications Console | Revision History

On the Notifications page, you can:

• Search for notifications
• Create a notification
• View or edit an existing notification
• Sort the Notification ID, Notification Name, and/or Event Name by ascending/descending order.

Note:

• Pagination option appears on all screens that contain the notification information.
• To navigate to the next page, click Next.
• By default, 10 rows per screen are displayed.

Configuring Search Parameters

On the Notifications page, you can search for notifications, modify the search fields in the header, and change the number of rows displayed per screen.

Searching for Notifications

To search for notifications,

1. Click the Notification ID, Notification Name, and/or Event Name drop-down option in the header to open an entry field.
   Note: For displaying a predefined number of notifications per screen, see Selecting Predefined Rows.
   
2. Enter the desired search criteria in the search field, and then click Go.
   
   The notifications that match the search criteria appear:

Modify Searchable Fields

To modify the searchable fields,

1. Click the vertical ellipse available at the beginning of the search field.
   
2. Select or deselect the items to add or remove the searchable fields in the header.
   The selected or deselected searchable fields appear in the header:
   
3. Click the Go button. The selected rows of notifications appear on the screen.
   Note: To reset the search field in the header, click the Reset button.

Selecting Predefined Rows

By default, 10 notifications per screen appear, but the number of notifications per screen can be modified as follows:

1. Click the vertical ellipse at the beginning of the search field.
2. Select Row Select. The Row Select option appears as part of the search criteria.
   
3. Select 10 Rows, 25 Rows, or 50 Rows from the drop-down list.
   

Creating a Notification

To create a notification,

1. Click the Create a Notification button.
   
   The Create page appears:
   
2. Enter or select the required information:
   
   

   Field	Description
   Name*	Enter the name of the notification.
   Event*	Enter the appropriate event name for the notification.
   Description*	Enter the relevant description.
   Action	Select the action for the notification. The actions are: Email: Enable the toggle to send the notification via email. SMS: Enable the toggle to send the notification via SMS. You can enable Email and/or SMS actions.
   Template	When the action is selected as Email, the Template field is enabled. Add the email template in this field for the notification.
   Message	When the action is selected as SMS, the Message field is enabled. Add the SMS template in this field for the notification.

   Note: Fields marked with * are mandatory.
3. Click the Save button. The newly created notification appears on the Notifications page.
   Note: To discard the changes, click Cancel.

Viewing or Editing a Notification

To view and/or edit a notification,

1. Click the desired notification row.
   
   The Edit page appears:
   
2. Click the edit icon.
3. Update the necessary notification details.
   
4. Click the Save button. The notification details are updated.
   Note: To discard the changes, click Cancel.

Notifications Page | top

Revision History
2024-12-04 | JP – Improved the content using AI.
2022-04-10 | JP – Fixed link and http issues.
2020-12-30 | HM – Updated images for 8.11.0.
2020-04-23 | AM – Revamped this document.
2020-03-28 | AM – Minor copyedit.
2019-09-20 | AN – Content updated for September 2019 release.
2019-07-12 | AN – Content updated for July 2019 release.
2019-06-10 | PLK – Minor copyedits.
2019-05-08 | AM- Minor copyeditor copyedit.
2019-05-04 | PLK – Content uploaded. TOC and links added.