|BPM||Business Process Modeling workflow engine in the Orders Service allows you to customize an order flow that suits your business requirements.|
|CSR||Customer Service Representatives (CSRs) manage customer inquiries. CSRs also process orders, returns, cancellations and customer registrations.|
|Fulfillment||The process of picking items from a warehouse, packing, and shipping/distributing them to consumers (buyers).|
|Order (Microservice)||Order encompasses order management, order tracking, and customer service. It also offers detailed reporting capabilities and interfaces seamlessly with all existing order fulfillment solutions.|
|Return||The process of returning a product purchased by the customer, back to the store.|
2019-04-30 | MA – Content uploaded.